ImperialWins Casino Terms and Conditions

Welcome to ImperialWins Casino. These Terms and Conditions govern your use of our website, games, and services, and by creating an account with us, you agree to be bound by them in full. We encourage you to read this document carefully before you register, deposit, or play, as it outlines your rights and obligations, as well as ours, as the operator of ImperialWins. If you do not agree with any part of these terms, you must not access or use our platform.

About Our Casino and Eligibility

ImperialWins Casino is owned and operated by ABC Interactive N.V., registered at Zuikertuin Tower Unit 1B & 1C, Curaçao, together with its wholly owned subsidiary NextWay Limited, based in Limassol, Cyprus. We operate under Curaçao license OGL/2024/284/0863. We primarily serve players in Australia, and our services are offered in English, with additional localizations in Spanish, French, Portuguese, and Finnish. To use ImperialWins, you must be at least 18 years old (or the legal age in your jurisdiction) and legally permitted to gamble online. We reserve the right to request proof of age and identity at any time.

Account Registration

When you complete ImperialWins registration, you confirm that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your login credentials used for ImperialWins login, and you agree to notify us immediately if you suspect unauthorized access to your account. We allow only one account per player, household, and IP address. Duplicate accounts may be closed, and any associated funds forfeited.

• You must provide a valid email, name, date of birth, and residential address
• We may verify your identity before processing your first ImperialWins withdrawal
• You agree not to share your account with any third party

Deposits and Withdrawals

We accept a wide range of payment methods for ImperialWins deposit, including Visa, Mastercard, JCB, Pix, Trustly, Paysafecard, Skrill, Neteller, ecoPayz, and several others, depending on your country of residence. The minimum deposit is A$10 (A$20 for the welcome pack), and the maximum deposit per transaction is €7,000 or its equivalent. For ImperialWins withdrawal requests, the minimum amount is €100 or equivalent, and funds are returned using the same method used for depositing wherever possible. We impose a withdrawal limit of €15,000 per rolling 30-day period, plus any amount deposited during that period, while daily winnings are capped at €100,000 (00:00–23:59 GMT). Progressive jackpot wins are exempt from this cap but may take up to 14 additional days to process. A 15% fee (minimum €10) may apply if funds have not been wagered at least three times before withdrawal.

Processing typically takes 3-5 business days once your account has been verified, and cashouts are completed within 4 business days for cards and bank transfers, while e-wallet payments are usually instant.

Bonuses and Promotions

We offer a variety of promotions, including our Imperial Welcome Pack of up to A$1,000 plus 150 free spins across your first three deposits, along with ongoing offers such as Mighty Mondays, Tuesday Feast, Victorious Wednesdays, and Noble Thursdays. Any ImperialWins bonus code or promotional offer is subject to specific wagering requirements, typically 40x on the bonus and deposit combined, and 25x on free spin winnings, unless stated otherwise. We cap the maximum bet at A$4 per spin while a bonus is active, and feature buys, equal or low-margin betting, and switching from low- to high-contribution games are strictly prohibited until wagering is complete. We reserve the right to void bonus funds and associated winnings if these rules are violated.

• A bonus will not be credited if your balance exceeds €1 or a withdrawal is pending
• An active bonus is forfeited if your balance drops to A$5 or lower when a new deposit or bonus is received
• Bonus funds cannot be used for sports betting

Games and Fair Play

We provide access to over 9,300 games from more than 50 leading providers, including Pragmatic Play, BGaming, Novomatic, and Yggdrasil. Our library includes video slots, classic slots, table games, live dealer games, scratch cards, video poker, and virtual sports. We use certified random number generators to ensure fair outcomes, and all games available through ImperialWins slots and live casino sections are regularly audited. We reserve the right to suspend or terminate access to any game due to technical faults, suspected fraud, or regulatory requirements.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and time-outs to help you manage your play. If you feel that gambling is becoming a problem, we strongly encourage you to contact our support team for guidance and assistance, or to seek help from a professional organization.

Account Suspension and Termination

We reserve the right to suspend, restrict, or close your account if we suspect fraudulent activity, breach of these terms, multiple accounts, or any attempt to exploit bonuses or system errors. In such cases, we may withhold winnings and may also deduct any applicable fees from your balance before processing a final payout.

Customer Support

Our support team is available 24/7 via LiveChat, email at [email protected], and Telegram, to assist with any questions regarding your account, deposits, or an ImperialWins casino bonus. We aim to respond promptly and resolve any issues fairly and transparently.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or operating practices. We recommend reviewing this page regularly, as continued use of ImperialWins following any changes constitutes your acceptance of the revised terms. Significant changes will be communicated to registered players where appropriate.

Governing Law

These terms are governed by the laws applicable to our Curaçao license. Any disputes arising from your use of our services will be handled in accordance with our internal complaints procedure before escalation to an external body, where applicable.